This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

customer retention

>Tag:customer retention

Let’s Make This Year About Growth

Four steps to recapture product support business, and three keys to employee buy-in.

Since the financial disruption of 2008, we have been in a hunkered down mode. Equipment sales have not recovered to their previous levels and as a result we continue to fall short of our goals. However, the success of equipment dealerships does not […]

By | January 15th, 2014|Categories: Articles and News|Tags: , |

Sales Per Employee – The Holy Grail Of Head Count

A hard standard for decades, this personnel ratio strikes the balance between dealer profitability and customer service.

Over the years, one thing has become painfully obvious: We don’t have enough parts people to do the job in the way it needs to be done.

For some three decades, the salesper-employee standard has allowed management to provide a […]

By | July 15th, 2013|Categories: Articles and News|Tags: , , |

Customers And You: How’s It Going?

How to develop a relationship that will stand the test of time.

We have talked over the years about the needs and wants of your customers and that building internal excellence through the skills and knowledge of your employees is the key to success. We also have talked about the fact that your employees will work […]

By | November 15th, 2011|Categories: Articles and News|Tags: , , |

Thinking Out Of The Box

Who put us in this box in the first place? I want to talk to them.

For many years I have been confronted with a phrase many dealers use when they talk about their performance: “That is thinking out of the box,” they say. I have wondered for years what this is all about. This statement […]

By | April 15th, 2008|Categories: Articles and News|Tags: , , |

What Is Your Cost?

Do you know?

The traditional cost accounting structures that we all have used, start from the false premise that there is really only one cost. Total Cost. And then we start messing with that which is a variable cost, personnel for instance, and that which is a fixed cost, rent for instance. We try and increase […]

By | July 15th, 2005|Categories: Articles and News|Tags: , , |

What About We Have A Do-Over?

Imagine that…we had a good year…what can we do for an encore?

With 2004 now behind us, and it was a much better year, it is clear that we must turn up the heat. It is time to commit ourselves to some good work this year. This year I am into making lists. This isn’t a […]

By | January 15th, 2005|Categories: Articles and News|Tags: , , |

Product Support Selling: The New Frontier

There’s no denying it – in the 21st century product support sales reps will be among your most valuable employees for generating revenues and retaining customers.

What is it that really makes the sale – the shingle or the person?

Of course the shingle does sell a bit. There is power in a brand. But I will […]

By | January 15th, 2000|Categories: Articles and News|Tags: , , |