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leadership

>Tag:leadership

And Now, For Our Next Act

In 2014, you can either do things right, or actually do the right things.

With the end of 2013 and the prospects of a fresh new year coming our way I thought I would bring forward some of the things that we need to get really serious about in changing our ways and getting into the […]

By | December 15th, 2013|Categories: Articles and News|Tags: , |

Start By Identifying Problems

Not errors and mistakes – real problems. Your leadership is essential.

For some time, you have read references to Patrick Lencioni and his marvelous books. I want to explore some of the themes underlying his writings and those of many other authors of business books. In the world in which we live, everything has become very […]

By | August 15th, 2013|Categories: Articles and News|Tags: , , |

Living Leadership Lessons

Can you stand up to the tests of character and responsibility?

I read recently What Matters Now by Gary Hamel, a book in which he highlighted critical aspects of today’s leadership in his parting comments to his students in a second-year MBA class he taught at the London Business School.

The tremendous message was about how they […]

By | July 15th, 2012|Categories: Articles and News|Tags: , |

Setting Performance Bars Will Eliminate “Demotivation”

Go ahead, give product support people the goals – and just watch their morale soar as they kick holes through your net.

Last month we discussed growing your way out of this malaise in the market. Now let’s concentrate on the people who will have a large impact in making it happen – the employees in […]

By | August 15th, 2011|Categories: Articles and News|Tags: , , |

Leadership

Is it easier said than done?

Leadership in many ways is like beauty. It’s hard to define but you know it when you see it. That is what Warren Bennis, the great educator, said in his 1989 book On Becoming a Leader, which was revised and republished in 2003.

It is necessary in life to become a […]

By | May 15th, 2011|Categories: Articles and News|Tags: , |

How Are You Relating To Your Employees

Most employees are doing their job with their heads down.

“May you live in interesting times” is an ancient Chinese saying. Well, these times are certainly interesting. This is the current generation’s period of “the Depression” and a time that will create the foundations of a thinking pattern for life.

However, this new thinking pattern is not […]

By | September 15th, 2010|Categories: Articles and News|Tags: , , |

The Most Important Resource You Have

It’s your employees. Just try doing your work without them.

In these difficult times, it’s easy to forget that the people doing the work are truly the people who make a difference with our customers.

The receptionist, people in the warehouse, technicians making repairs and performing maintenance — each of these employees is what provides the glue […]

By | April 15th, 2010|Categories: Articles and News|Tags: , , |

Three Lists…That’s Not Too Much Is It?

If we pay attention to our employees, we will learn the truth.

Let’s continue the process from the last two months — from getting on with it to creating hotbeds of enthusiasm. We’ve talked about the grumbles and gripes process of listing down anything that stood in the way of our employees doing a better job […]

By | March 15th, 2010|Categories: Articles and News|Tags: , , |

Enthusiasm Is Contagious…Let’s Spread It Around

Move away from “demotivating” people and back to motivating them.

I know there’s no such word as “demotivation,” but I like to use it anyway. I came from the school that said that people cannot motivate other people. You either brought it with you or you didn’t. But we sure can “demotivate” people. We do that […]

By | February 15th, 2010|Categories: Articles and News|Tags: , , , |

Internal Excellence & Innovation

How can good people do a great job without the tools, technology, and training in place?

We addressed “the balanced scorecard” as a great management tool and device to develop a business that satisfies customers, suppliers, and employees last month.

Within the balanced scorecard is the thesis that we need to develop “internal excellence” as a means […]

By | October 15th, 2009|Categories: Articles and News|Tags: , , |