This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

loyalty

>Tag:loyalty

What Are You Doing to Deserve Your Customers’ Loyalty?

It’s much more than smiles and thank you.

Customer service is a wonderful thing. It has almost taken on the same status as motherhood and apple pie. But what is this thing called customer service? How do you measure it?

The definition of customer service doesn’t help us very much. The expectations of the customer and the […]

By | September 15th, 2012|Categories: Articles and News|Tags: , , |

The Shifting Sands Of Time

Isn’t it about time we looked after capital equipment properly?

The old Chinese adage “may you live in interesting times” certainly applies to us today. We are coming up on a presidential election in which we have a historic choice to make; there is a shift in economic activity on the planet with much reduced activity […]

By | October 15th, 2008|Categories: Articles and News|Tags: , , , |

Employees – Your Most Important Asset

How do we show that we care about our employees in Parts and Service?

One of the strongest differentiators we have in the distribution business is those talented, hardworking and caring employees that man the front line. Yet how do we show them that we appreciate their efforts and are proud to have them on our […]

By | November 15th, 2003|Categories: Articles and News|Tags: , , |

Loyalty Programs – Better Late Than Never

A huge percentage of your parts and service business is probably generated by a miniscule percentage of customers, customers you can’t afford to lose.

For the past 15 or so years, we, as consumers, have been courted with various types of customer satisfaction programs. From year end-rebates and buy more get more back deals, like the […]

By | June 15th, 1999|Categories: Articles and News|Tags: , |

Who Are Your Heroes?

A little recognition on the inside will go a long way toward securing outside loyalty.

As competition intensifies and product differentiation decreases, customers increasingly look to the experience that they have with your dealership as the thing that makes the difference.

That experience which the customer has with your business was correctly and collectively called “moments of […]

By | September 15th, 1998|Categories: Articles and News|Tags: , , |