This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

Management

>Tag:Management

Future Jobs

How will you stay in business without talented people in it?

Some of you have become sensitized to the fact there is a serious transition taking place in the American workplace. There are going to be 79 million people leaving the workforce between 2010 and 2030—the most highly educated workforce in the history of the world. […]

By | May 15th, 2014|Categories: Articles and News|Tags: , , |

And Now, For Our Next Act

In 2014, you can either do things right, or actually do the right things.

With the end of 2013 and the prospects of a fresh new year coming our way I thought I would bring forward some of the things that we need to get really serious about in changing our ways and getting into the […]

By | December 15th, 2013|Categories: Articles and News|Tags: , |

Training & Technology

They are the true “difference makers” in your new world.

In “this new reality” of debt, joblessness, anxiety, and concern, we have to make sure the people who make a difference for our customers are better equipped and trained than at any time in history. We have to give people opportunities to succeed in their work […]

By | May 15th, 2010|Categories: Articles and News|Tags: , , |

That Was The Year That Was

Looking forward to 2010 is not a bad thing.

In the Judeo-Christian philosophy, there are seven good years and seven lean years. Personally, I prefer the Asian view of one bad year and three good years. For many businesses and people in the United States, 2009 was a bad year. That means for me 2010 is […]

By | December 15th, 2009|Categories: Articles and News|Tags: , , |

What You Must Excel At Will Determine Your Success

But who will tell you what it is that’s important?

The “pat yourself on the back” issue of knowing when you have done a good job was addressed last month. Now, let’s extend the good job to the whole business.

What is it the company must do to pat itself on the back? It’s a simple question, […]

By | September 15th, 2009|Categories: Articles and News|Tags: , , |

Pat Yourself On The Back

Rarely does anyone tell you what doing a good job looks like.

One common theme stands out in my many years of operations management training. Managers and supervisors don’t know when they’re doing a good job. And actually neither do their employees. Now, isn’t that a strange situation to find ourselves in?

Long ago in another lifetime, […]

By | August 15th, 2009|Categories: Articles and News|Tags: , , , |

What Drives Good Customer Service

Attracting, developing, sustaining, and retaining customers is the key to profitability.

In the world of customer service, we seem to be saying one thing and doing something different. We don’t walk our talk. But we are not alone as a group of service providers who are interested in what our customers need and want. This has […]

By | April 15th, 2009|Categories: Articles and News|Tags: , , , , |

Market Coverage With A Twist

Retain good customers and grow market share with a little help from your managers.

The market is under stress; the economy is troubled; the banking system is suffering from the “Bear Stearns and Northern Rock” syndrome; now is the perfect time to reinvigorate your market coverage. It is during times of trouble and difficulties that excellence […]

By | June 15th, 2008|Categories: Articles and News|Tags: , , , |

Interns & Trainees

Who is coming up behind you?

Every year at this time, I reminisce about the early days of my career in this Industry. I reflect on what is better now, what has stayed the same, and what needs improvement. It’s a nostalgic review with a bit of a bite.

I remember working with a group […]

By | November 15th, 2005|Categories: Articles and News|Tags: , , |

Happy New Year

And for a change it looks as if it will be…a happier new year.

With 2003 now behind us it is time, and a new optimism starting to set in for 2004 it is clear that we must get into a serious new action oriented mode.

We seem to have come out of the other side of […]

By | January 15th, 2004|Categories: Articles and News|Tags: , , |