This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

price

>Tag:price

Labor Rates And You

Your price determines how you are perceived in your market.

Customer surveys and focus groups have talked about your services for many years now. And we have covered some of the headlines in several of these columns over the past year. Convenience. Consistency. Quality. I would like to now focus on your price.

I remember having to […]

By | July 15th, 2011|Categories: Articles and News|Tags: , |

Your Price Is A Marketing Tool

It is a reflection of the value of your products and services.

Customer service delivery systems are an important part of every business as they represent the offerings your customers can take advantage of when they deal with your company.

“What is a customer service delivery system?” you may be asking. No, it isn’t transportation.

A customer service […]

By | August 15th, 2010|Categories: Articles and News|Tags: , , |

Welcome To The New World

It is time for action – time to develop the strategy to thrive not just survive.

Time and wishful thinking are the mortal enemies of intelligence. So said George Friedman in his book from the late ’90s, The Intelligence Edge, How to Profit in the Information Age. I think it very apropos to the recent year […]

By | January 15th, 2010|Categories: Articles and News|Tags: , , |

Internal Excellence – What Our Customers Expect From Us

Current management tools allow employees and business to focus on what is important now

I have just completed our Level II Parts and Service Management training here in Palm Springs and want to share with you some of the thinking of the senior management in equipment dealerships that attended. One of the management tools we get […]

By | July 15th, 2006|Categories: Articles and News|Tags: , , , |

Process Excellence – Are Your Systems & Methods Effective?

The tools that we provide to our employees determine both their success and ours.

One of the most functional business planning tools that I have used is the Balanced Scorecard. This approach looks at the business from four different but interrelated areas. Financial, which we have been managing for a long time; Customer, which […]

By | November 15th, 2004|Categories: Articles and News|Tags: , , |