This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

profitability

>Tag:profitability

Don’t Choose Between Customer Satisfaction and Profitability

Your market capture rate is a telling indicator of both, but measuring is crucial.

If you have a choice between customer satisfaction and profitability, what is your choice? I would take customer satisfaction – without satisfied customers the ability to make profit will be short-lived.

How to measure customer satisfaction becomes the challenge. Some people define it […]

By | June 15th, 2011|Categories: Articles and News|Tags: , , |

What Drives Good Customer Service

Attracting, developing, sustaining, and retaining customers is the key to profitability.

In the world of customer service, we seem to be saying one thing and doing something different. We don’t walk our talk. But we are not alone as a group of service providers who are interested in what our customers need and want. This has […]

By | April 15th, 2009|Categories: Articles and News|Tags: , , , , |

Out With The Old

And in with market realities that are here to stay.

During the 1990s the strength of equipment markets spoiled us. We came to expect increases in sales and profits.

Then the bubble burst. The stock market brought investments to their knees. Depending on your market and perspective, the heavy and light industrial equipment bubble burst in the […]

By | January 15th, 2003|Categories: Articles and News|Tags: , , |

The Year In Review

Time to evaluate what’s worked in the past – and what needs to change in the future.

There’s an old Chinese proverb that goes something like, “May you have an interesting life.”

Well, construction equipment dealerships sure have had an interesting year. The equipment market has been a struggle, to say the least. Parts volumes are hard […]

By | December 15th, 2001|Categories: Articles and News|Tags: , , |

Labor Efficiency: The Key To Profitability

You’ll be shocked to learn how much more your dealership could be making on labor

You’ll be shocked to learn how much more your dealership could be making on labor The one area in which equipment dealerships can differentiate themselves in the marketplace is through service. Unfortunately, we have not been alone in the service market-and […]

By | January 15th, 2001|Categories: Articles and News|Tags: , , |